Couriers & new boards.

[Bwgan]

Hey guys, my new board turned up the other day and the guy came to the door and said delivery can you sign. For some reason I thought that I wanted to see the board first, so said to the guy "No offence mate, but need to sign for it once I've seen it just in case it was damaged in the shop etc"

The bloke takes me to the back of the truck and tells me about a pallet that spilt everywhere "Luckliy your board was on the other side"
There was crap all over the place from the pallet and I was starting to panic. Stuck to the box in big writing was a note saying you must check the board before signing in case it was damaged. So the guy was pulling a fast one presuming that the board had been damaged.

The point I'm trying to make badly is check before you sign!

[isaluteyou]

sharp thinking there m8 - was the board damaged?

[Stone Fox]

too true dude. One of our members (although we haven't seen much of her lately) got her board trashed by a courier, and they were trying to wriggle out of paying for it.

[Bwgan]

Thankfully the board was A1!

[Farno]

always check the packaging before you put your X to it. If it looks dodge always put 'DAMAGED' so they know you know.....if you get me, makes the whole claim thing much smoother

[badger101]

good courier company...cheap as to.

interparcel

[That's Just Swell]

I've just had one arrive via Target and the box was trashed, had a hole in it and the board is dented, I really don't know what they get up to with them!

[long_man]

my process of buying a new surfboard was far from smoothe....

spoke to the chaps from the store who were very helpful, ordered it, told me it would be delivered next day......Brilliant

phoned up the day after it was meant to be delivered only to find that it was in bloody Manchester in the unidentified objects stash because the sodding label had fallen off .....not so good

i then had to have it sent to my home address as it was now going to be delivered on saturday on a pre 9.30am delivery.

9.30am on saturday came round and still no board

phoned courier up and said he was stuck in traffic.......it finally turned up at around 11.00am and it was bloody damaged....arrrrggghhhhh..... luckily the delivery guy said "do you wanna check it", luckily i did otherwise i could of had a few more problems.......

just thought id share that (not so short) story with you

[Stone Fox]

Ok, given the many stories I've heard on this subject in the last year or two:

COURIERS + SURFBOARDS = !!!!! BAD !!!!!!

[justloafing]

Question for you all. What do you do with the board when it is damaged? Do you give it back to the courier or keep it?

[long_man]

Question for you all. What do you do with the board when it is damaged? Do you give it back to the courier or keep it?

i kept mine so i could deal with it face to face with the shop i bought it from, they were really helpfull and we managed to sort it out the next day there and then.

i dont really know what the couriers do when they take it back, i guess just return it to the shop and go from there.