Nice people at Tiki

[Real Pol]

A couple of weeks ago the the zip pull rubber tag thing split and came off my tiki wetsuit. It was a bit embarrasing as I had to ask a passing old man to help me out of the suit. I don't know what he thought when he was approached by a bloke head to foot in black rubber, with blue lips who asked him to help him get undressed!

Anyway, I was using a shoe lace as a replacement but it kept flapping in my face so I sent the split one to Tiki in Devon and told them that it had split on a wetsuit which was less than a season old and they sent me a new one back within a couple of days.

I thought that was nice of them and worth a mention on this forum.

[bluesnowcone]

your luky you got a tiki suit, i had one of my salamon boots split and i went to the surf shop and i asked weather i sould send it back they said dont bother because its unlikly thel replace them anytime soon because there in france, lukily the surf shop repaced them

[sal]

Bluesnowcone, we deal with Salomon at work, not for surf gear but for their outdoor clothing and footwear, they've always been fine about exchanging stuff, it just takes a little bit longer because as you say, they are in France. Never had a problem with them tho.