Billabong Platinum X 4/3 2009

[surfordie77]

Bought one of these suits recently and I am finding it to be really bad quality, have had to make several repairs. Just wondering if anybody is having the same bother?

[esonscar]

Thx for the info surfordie77

(I surf in my underpants until November then I stop to recover for a couple of months !)

Hwyl I chi

[surfordie77]

Only way to find out about bad products these forums, nobody in the 'surf industry' would be so upfront. Anyway since posting this I e-mailed Billabong HQ in Australia to let them know how crap their wetsuit was and they are sending me a brand spanking new one straight from Hossegor, result!! Crap suits, excellent customer service. Hopefully the new suit will be better? Keep yeez posted. Maybe they'd give you a free suit if you explain the underpants situation

[billie_morini]

surfordie77,
thanks for letting us know how the manufacturer followed through. This is as valuable as your first post about suit quality. You'll have to let us know whether the new suit is better than the old. I know if it was me, I'd look long and hard at the stitching and seams before even using it to see if it was noticeably different than the first one.

[surfordie77]

billie,
sure will, keep an eye on this forum and I'll let you know the result.

[surfordie77]

Well it took a while but Billabong came good. Received a brand new suit and it looks better than the last one, seams and neoprene look sound. I'm well pleased with Billabong, I didn't even have my receipt for proof of purchase! Well done Billabong!!